Disclaimer: This English version of our privacy policy is provided for reference only. The original and legally binding document is the Japanese version. In case of any discrepancies, the Japanese version shall prevail. Please refer to the official document here:
https://xpotential.co.jp/privacy
Xpotential Inc. (“we”, “our”, or “the Company”) provides professional services and develops applications to support the sustainable growth of sales organizations and personnel through sales enablement.
As part of these activities, we are committed to appropriately managing and protecting personal information entrusted to us by our customers. To this end, we have established the following Personal Information Protection Policy and ensure that all employees understand the importance of protecting personal data and act responsibly to maintain our customers’ trust.
We limit the purpose of acquiring personal information to what is necessary based on the scope and scale of our business and take steps to prevent its use or disclosure beyond the intended purpose. We use legal and fair means to collect such information.
We may outsource the handling of personal information to third parties for better service delivery. In such cases, we select contractors that properly handle personal data (“Service Providers”) and ensure appropriate measures, such as management, confidentiality, and prohibition of re-disclosure, are in place via contractual agreements.
Except when required by law or requested by public authorities (e.g., courts, police), we will not disclose personal information (excluding personal numbers) to third parties without the individual’s prior consent.
We comply with laws and regulations related to personal information, the “Personal Information Protection Management System” (JIS Q 15001), government-issued guidelines, and other norms, as well as our internal policies and procedures.
We appoint a Personal Information Protection Manager responsible for proper data handling and take measures to prevent external leakage.
We implement appropriate information security measures to prevent unauthorized access, leakage, loss, or damage caused by computer viruses and other risks.
We respond promptly to complaints and inquiries from individuals about their personal information unless doing so would cause significant disruption to our operations or risk harm to life, health, property, or other interests.
If requested, we will promptly investigate and, if necessary, correct or delete personal information.
We maintain and continuously improve a personal information protection management system by developing internal rules and frameworks to ensure proper handling.
If you believe we are not in compliance with this policy or have any inquiries regarding your personal information, please contact the following:
Xpotential Inc.
Ubiz Kanda Chizakura 4F, 31-1 Kanda-Higashimatsushita-cho, Chiyoda-ku, Tokyo
Personal Information Protection Manager: Shin’ya Umeno, Executive Officer, CDO
Email: r2-info@xpotential.co.jp
Date Established: February 22, 2020
Last Revised: February 1, 2025
President & CEO: Ryo Shimomura
When collecting personal information, we clearly specify the purpose and use lawful and fair means.
When collecting directly in writing, we notify the individual and obtain consent.
We use personal information only within the scope of the consented purpose. If we need to use it beyond that scope, we will obtain prior consent unless otherwise permitted by law.
We use personal information for the following purposes:
If we intend to use personal information for any other purpose, we will notify or publicly announce it in accordance with applicable laws.
Based on JIS Q 15001, we have established and operate a personal information protection management system.
We implement organizational, human, physical, and technical safeguards.
For more details, please contact us at the address listed above.
We do not disclose or provide personal information to third parties except in the following cases:
Providing personal information is voluntary. However, if you choose not to provide necessary data, we may not be able to respond appropriately.
If you wish to request disclosure, correction, suspension, or deletion of your data, please contact us.
After confirming your identity, we will respond without delay.
Requests should be sent to the contact provided in Section 7 below.
For complaints or questions regarding this policy, please send a written inquiry by email or mail, including your name, address, reply email address (for email), and inquiry content.
We will only use personal information submitted in such inquiries to respond appropriately.
We may use cookies and IP addresses on our website for purposes such as:
Cookies are small files saved to your device when interacting with websites. If your browser allows it, we may link your cookie behavior to personal information.
We may also reference cookies set by third-party services for advertising purposes. You may manage cookie settings via your browser.
An IP address identifies a computer accessing a server but does not identify the user.
We may use Google Analytics to understand how our site is used. It collects anonymous data via cookies.
For more information, please visit:
https://www.google.com/analytics
Xpotential Inc.
Ubiz Kanda Chizakura 4F, 31-1 Kanda-Higashimatsushita-cho, Chiyoda-ku, Tokyo
Personal Information Protection Manager: Shin’ya Umeno, Executive Officer, CDO
Email: r2-info@xpotential.co.jp
